Job Description

Vacancy

01

Job Description / Responsibility

• • Greet all guests, clients and visitors at front office and guide them as necessary.
• • Supervises workload during shifts.
• • Evaluates the job performance if each front office employee.
• • Maintains working relationships and communicates with all departments.
• • Maintains master key control.Greet all guests, clients and visitors at front office and guide them as necessary.
• Supervises workload during shifts.
• Evaluates the job performance if each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Reviews and completes credit limit report.
• Works within the allocated budget for the front office.
• Enforces all cash-handling, check-cashing, and credit policies.
• Upholds the hotel's commitment to hospitality.
• Monitor high balance guest and take appropriate action.
• Prepare revenue and occupancy forecasting.
• Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guest's managers and other employees.
• Monitor all V.I.P 's special guests and requests.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Perform other duties as requested by management.

Job Nature

Full-time

Educational Requirements

• Graduate / BBA

Experience Requirements

• 1 to 2 year(s)
• The applicants should have experience in the following area(s):
  Guest Relation, Room Service, Front Office, Housekeeping, Customer Care
• The applicants should have experience in the following business area(s):
  Hotel, Resort

Job Requirements

• Age 22 to 30 year(s)
• Only females are allowed to apply.
• 2 Years' experience as Front office manager any reputed hotel.
• Adequate knowledge about the products & Service of Hotel Industries.
• Good interpersonal skill.
• Ability to work under pressure

Job Location

Sylhet Division, Moulavibazar (Sreemangal)

Salary Range

• Negotiable

Other Benefits

• As per company policy

Experience: 1 to 2 year(s)

Gender: Female

Age: 22 to 30 year(s)

Application Deadline: Apr 10, 2018

Apply through Thousand Careers.