Job Description

Title: English Speaker
Company: Staff India
Location: Sylhet

Educational Requirements

Graduate in any discipline from any reputed university.

Experience Requirements

• At least 1 year(s)

Job Responsibilities

• Answer incoming calls from customers and foreign clients  and solve  inquiries and questions,
• Handle complaints and provide information
• Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives.
• Receiving customers' and partners' enquirers, selling services/ products over the telephone as per the instruction provided.
• Respond to emails and update to  the management  accordingly
• Ensure that customer information is maintained accurately in the customer database
• Maintains records and reports in an organized manner.
• Meet personal/ team qualitative and quantitative targets.
• Any other related jobs assigned by the management.

Additional Requirements

• Excellent written and verbal communications skills in English.
• IELTS Band 7 in Speaking will get extra preference

 Deadline: 31st May 2019

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